At Grypas Disability Services, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with applicable privacy laws and regulations.
1. Collection of Personal Information: We may collect personal information from you when you access our website, interact with our services, or communicate with us. This information may include:
- Name
- Contact information (email address, phone number, address)
- Date of birth
- Health information
- Payment information
- Any other information you provide voluntarily
2. Use of Personal Information: We use the personal information we collect for the following purposes:
- Providing our services to you
- Communicating with you about your care, appointments, and other related matters
- Processing payments and invoices
- Responding to your inquiries and requests
- Improving our services and website
- Complying with legal and regulatory requirements
3. Disclosure of Personal Information: We may disclose your personal information to third parties in the following circumstances:
- To our employees, contractors, and service providers who need access to the information to perform their duties
- To healthcare providers and professionals involved in your care
- To government authorities or law enforcement agencies as required by law or to protect our legal rights
- With your consent or as otherwise permitted or required by law
4. Data Security: We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes implementing security safeguards such as encryption, firewalls, and access controls, and ensuring that our employees are trained on privacy and security best practices.
5. Retention of Personal Information: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal and regulatory requirements. We will securely dispose of or anonymize your information when it is no longer needed.
6. Your Rights and Choices: You have certain rights regarding your personal information, including the right to access, correct, or delete your information. You may also have the right to restrict or object to certain processing activities. To exercise these rights, please contact us using the contact information provided below.
7. Changes to this Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes to this Policy by posting the updated version on our website or by other means as required by law.
8. Contact Us: If you have any questions or concerns about our Privacy Policy or our privacy practices, or if you would like to exercise your rights regarding your personal information, please contact us at:
Grypas Disability Services
Address: 27/1-5 Jacobs Street, Bankstown NSW 220
Phone: 1300 763 586
Email: info@grypasdsa.com.au
